Privacy & GDPR Policy

As ANKA KLC OTOMOTİV TEKNİK YAPI TARIM LTD ŞTİ (“the Company”), we attach great importance to the protection of your personal data and your privacy. In accordance with Law No. 6698... Personal Data Protection Law In accordance with the "KVKK" (Turkish Personal Data Protection Law), we take all necessary technical and administrative measures to ensure the security of the personal data of our customers, visitors, users, and all individuals with whom we communicate.

This text;

• Privacy Policy,

• Article 10 of the Personal Data Protection Law (KVKK): Obligation to Inform,

• Basic information about cookies,
  presented under a single roof https://anka.farm This is valid with the use of our website.

1. DATA CONTROLLER

ANKA KLC AUTOMOTIVE TECHNICAL CONSTRUCTION AGRICULTURE LTD.
Address: Esentepe Mah. Harman Sk. No:5/A Körfez KOCAELİ – Türkiye
Email: info@anka.farm
CAP: ankaklc@hs01.kep.tr
Phone: 0 542 428 10 41

2. PERSONAL DATA COLLECTED

Personal data may be processed in the following categories:

2.1. Membership and Orders

• First name, last name

• Address information

• Phone number

• Email address

• Order information

• Payment/billing information

• Delivery information

2.2. Technical Data

• IP address

• Browser information

• Cookie data

• Log records

• Device information

2.3. Contact Information

• Customer service requests

• Email/message contents

• Call records (if available)

2.4. Marketing Data (With Explicit Consent)

• Campaign preferences

• Newsletter subscription

• Cookie-based ad personalization

3. PURPOSES OF PROCESSING PERSONAL DATA

Personal data collected;

3.1. Contractual Purposes

• Order processing

• Delivery and shipping processes

• Payment processing

• Invoice issuance

• Product return and exchange processes

3.2. Legal Obligations

• Compliance with tax legislation.

• Business registration requirements

• Meeting the requests of the relevant authorities.

• Preventing fraud and abuse.

3.3. Customer Relationship Management

• Responding to support requests

• Warranty and after-sales services

• Satisfaction Management

3.4. Marketing (with explicit consent)

• Campaign notifications

• Email and SMS announcements

• Personalized ad display

4. PARTY(S) TO WHOM PERSONAL DATA IS TRANSFERRED

Your personal data may be shared with the following parties for the purpose of providing the service:

• Cargo companies

• Payment institutions / banks

• E-invoice / e-archive integrators

• Legal advisors (if needed)

• IT infrastructure and software service providers

• Official institutions (in cases of legal obligation)

Personal data It will absolutely not be sold to third parties., It is not to be transferred for commercial purposes and may not be shared without permission.

5. DATA COLLECTION METHODS

Your data;

• Website registration forms

• Order processing

• Cookies

• Customer service channels

• Email communications

• Third-party secure payment infrastructures

can be collected through.

6. DATA RETENTION PERIOD

Your data will be stored for the period stipulated in the relevant legislation.

• Commercial records: 10 years

• Invoice details: 10 years

• Order and customer information: 10 years

• Technical log records: According to Law No. 5651, a minimum of 6 months.

• Marketing data: Until explicit consent is withdrawn.

At the end of the period, the data is deleted, destroyed, or anonymized in accordance with the law.

7. COOKIE USAGE

https://anka.farm It uses cookies to improve user experience.

Types of cookies used:

• Mandatory Cookies (for website maintenance)

• Analytical Cookies

• Marketing/personalization cookies (with explicit consent)

You can manage your cookie preferences or block all cookies through your browser settings.

8. DATA SECURITY MEASURES

Our company takes the following technical and administrative safety measures:

• SSL encrypted communication

• Server firewalls

• Access restrictions

• Regular safety tests

• Backup

• Data protection methods compliant with KVKK (Turkish Personal Data Protection Law)

• Personnel confidentiality obligations

9. RIGHTS OF THE DATA SUBJECT (Article 11 of the Personal Data Protection Law)

You have the following rights:

• To find out if your personal data is being processed.

• If it has been processed, request information about it.

• To understand the purpose of the processing and whether it is being used appropriately.

• Knowing the recipients of the transfer, both domestically and internationally.

• Requesting data correction

• Requesting the deletion/deletion of data.

• Object to the process

• You can claim compensation if you suffer damages due to incorrectly processed data.

10. REQUEST AND APPLICATION METHOD

All your requests within the scope of KVKK (Personal Data Protection Law);

Email: info@anka.farm
CAP: ankaklc@hs01.kep.tr
Mail: Esentepe Neighborhood, Harman Street, No:5/A, Gulf, KOCAELI – Türkiye

You can send them to these addresses.

Applications Within 30 days It is concluded.

11. POLICY IMPLEMENTATION

This Privacy & GDPR Policy comes into effect on the date of its publication.
The company reserves the right to update the policy as it deems necessary.